Find your answer.
Take the next step.

Start with common product and setup questions, or speak with the team about your own situation.

01 / COMMON QUESTIONS

How can we help?

Can I explore before completing KYC?

Getting started

You can search supported travel products before KYC. Required verification must be completed before continued transactional use.

When do I need to fund my wallet?

Getting started

Fund your wallet when a transaction needs it. It is not an initial prerequisite for exploring the platform.

What is the difference between Travx and Travel Links?

Products

Travx is the white-label website option. Travel Links are a separate way to share travel offers with customers.

What is the Travel Widget?

Products

Intraverse’s Travel Widget is a fully customizable travel experience for your existing website. Talk to our team about the experience you want to create for your brand and market.

How do Travx, the Travel Widget, and the API differ?

Products

Travx gives you a branded booking website. The Travel Widget adds a customizable travel experience to your existing website. The API gives your engineering team access to supported travel workflows within an application you build. All three connect your business to Intraverse infrastructure.

Which product is for company travel?

Products

CoopX is coming soon. It is being built for company travel policies, wallets, budget controls, traveller profiles, and reporting. Join the CoopX waitlist or contact us to discuss your company’s travel requirements.

How do I get API documentation?

Integration

Contact the team to discuss your integration and request the current documentation and onboarding process.

Can I use my own GDS or PCC?

Integration

Eligible paid arrangements support connections to your agency’s Amadeus, Sabre, or Travelport credentials. Discuss setup and supplier requirements with our team.

Where should I raise a booking issue?

Bookings

Contact the team and choose Booking support. Add your booking reference and travel date so we can help with the right trip. Do not include card details or sensitive identity documents in a general enquiry.

Are the fares in this preview bookable?

Bookings

No. All sample fares and booking records shown in the product demonstrations are illustrative.

02 / GET THE RIGHT HELP

A little context makes the next step easier.

03

Website preparation

Review the launch guide before discussing your Travx setup.

Read the launch guide